Website & enquiry privacy
Primex uses the information you submit to respond to equipment, quotation, training and technical-support enquiries.
Information submitted with an enquiry
When you send a request, the website records the contact, organization, equipment, delivery and project details you provide. If you include a power-planner equipment list, only equipment identities and quantities are transferred. Camp layouts, locations, cable routes and load calculations are not included; comments are included only when you choose to enter them. Primex uses these details to review your requirements and contact you about your request.
Submitted enquiries and delivery records are stored by the enquiry service. Request details are sent to the Primex team, and a confirmation is sent to the email address you provide. Website hosting and email service providers process this information to operate those services.
Drafts and power-planner designs
The quote basket is stored in your browser tab. Power-planner drafts are saved in your browser on the device you are using; downloaded plan files are saved to a location you choose. These local drafts do not create an enquiry with Primex. Sending the request from the enquiry form is a separate step.
On a shared device, clear your saved planner draft and quote basket when you finish. Browser storage can also be removed through your browser settings. Download a copy of any design you want to keep before clearing it.
Service protection
The enquiry service uses request-source checks, rate limits and, when enabled, a spam-protection challenge to help prevent misuse. Technical request and delivery information may be processed for these checks and to investigate delivery problems.
Questions about your information
Contact Admin@primexprojectmgmt.ca or call 1 (613) 831-8243 to ask about your enquiry information, request a correction or discuss deletion. Include your enquiry reference if you have one.
Please do not include classified information, passwords, payment-card details or sensitive project documents in the enquiry form.